- Careers
- Executive – Reservations/ Concierge
Executive – Reservations/ Concierge
Resplendent Ceylon offers a complete ‘tea, sea and safari’ experience across its trio of Relais & Chateaux properties: Ceylon Tea Trails, Wild Coast Tented Lodge and Cape Weligama.
Reverie is our new collection of small, laid-back properties in idyllic parts of Sri Lanka, starting with two beachside resorts Ahu Bay and Kayaam House.
The Role
We are seeking a dynamic and customer-oriented individual to join as a Reservations Executive, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless booking experience.
Your role will involve handling guest inquiries, processing reservations, providing accurate information about our hotel and its amenities, and maximizing room occupancy.
Your profile
- Minimum of 2 years of experience in a similar capacity within the hospitality industry.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a focus on guest satisfaction.
- Proficient in reservation software and systems.
How to Apply
We strive for perfection and our results are based on employing the right people. We invite you to be inspired by our brand and our attitude towards service. Email your CV to careers@resplendentceylon.com or upload below.
Fill in our application form
Discover Your Luxe Escape
Traverse the wilderness, find stillness beside the ocean, and reconnect in nature with meaningful experiences that seek to share the best of Sri Lanka with curious, discerning travellers.
